Need to see or control a PC that is somewhere else? TeamViewer connects two computers for remote access, screen sharing, and support sessions, with a session ID and password used to establish a connection.
A session ID starts a support connection
For a support session, the person at the remote PC shares their TeamViewer ID and password with the person connecting. Enter those details to open the session. The remote user can see the desktop while the helper operates the computer, making it possible to demonstrate a setting, troubleshoot an application, or guide someone through a task directly on their screen.
Screen sharing also works when the other person only needs to show a problem without handing over control.
File transfer keeps work moving between PCs
TeamViewer supports transferring files during a connection. This lets a helper send a needed document or retrieve a file from the remote computer without switching to a separate file-sharing service.
Unattended access reconnects to a configured computer
For a computer that needs to remain reachable, unattended access lets its owner configure access ahead of time. Once set up, the owner can connect later without someone at that computer accepting each session. This suits recurring access to a home or work PC, while ID-and-password sessions remain available for one-off assistance.
Pros
- Connects to another PC using a session ID and password
- Combines screen sharing with remote control
- Supports file transfers between connected computers
- Offers unattended access to configured computers
System requirements: Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11 · 32-bit and 64-bit
How do you start a TeamViewer support session?
The person at the remote computer provides their TeamViewer ID and password. The helper uses those details to connect.
Can TeamViewer transfer files during a remote session?
Yes. Files can be transferred between the connected computers during the session.
Can you connect when nobody is at the remote computer?
Yes, if unattended access has been configured on that computer.
