A Supremo ID and its password are all it takes to reach another computer. Supremo provides remote access and support tools through a small executable that does not require router or firewall configuration.
Starting a remote session
To connect, enter the remote computer’s Supremo ID and its password. The password can be dynamic or manually set to a static one. The small executable avoids the need to configure routers or firewalls, which suits short support sessions as well as recurring access.
For unattended access, Supremo can be set to launch when the remote PC starts Windows. This lets a support person reach a configured computer without someone at that PC starting the session each time.
What can you do during a connection?
Supremo supports remote control and file transfer. AES 256-bit encryption is used for secure connections and transfers, and the software is compatible with Windows User Account Control (UAC).
- Send files between connected computers.
- Print remotely and chat during a support session.
- Use an online address book to keep connection contacts.
- Access online reports and share contacts.
Tools for support teams
For customer support, the interface can be customized with a company’s branding and distributed to customers. Supremo also offers a professional remote-management console with support queues, connection monitoring, deployment tools, remote-device management, and device health checks. These team features are aimed at organizing support across customer computers; branding and professional management tools require a subscription.
Pros
- Connects with a Supremo ID and a dynamic or manually set static password
- Supports encrypted file transfers using AES 256-bit encryption
- Can start automatically when the remote PC starts Windows
- Includes remote printing, chat, and an online address book
How do I connect to another PC with Supremo?
Enter the remote computer’s Supremo ID and its dynamic password, or a static password if one has been set.
Can Supremo access a computer without someone starting a session there?
Yes. Supremo can be configured to start automatically when the remote computer starts Windows, enabling unattended access.
Does Supremo support file transfers?
Yes. It supports file transfer between connected computers, with AES 256-bit encryption.
